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39家住宿

"First of all, check in is not flexible even though I was told by email that it was. We were told to call half hour before our arrival and when we did a man (not Laura who I thought would be greeting us as this was the person I was messaging) answered the phone and was very rude man called Egis and he basically shouted down the phone that the house was not clean and then he hung up. So we had not even got to Galway and had already received a very cold greeting. When we got there around 2:30 the beds were not made. We were not greeted by any host and were told that the keys were under the door mat which in my opinion is quite unprofessional and were not shown around the house which other hosts I have dealt with in the past have done. About half hour later a random man showed up and barged into the house and said he was there to make the beds. He did not introduce himself he just said "I'm here to make the beds" ....at this stage we had already made up our own beds so there was no point in him even coming. Secondly, only one parking permit was given to us, we were never told how many we were to be given but as this house houses 11 people at least 3 cars would be needed therefore 3 parking permits should have been given as on the website it just says "parking permits available". Thirdly, there are two cookers in the house NONE of which work. When I called the "host" to help us use it he was of no help and just said to "turn it to the left"????? Then he hung up. Again, very bad communication on the host's part. There is no wifi in the house. The "double bed" had was a double mattress squashes into a single bed frame. When we were checking out I text the "host" to say where we left the keys and he just replied "tnx". Again, very unprofessional and cold. The good aspects of the house is that it was relatively clean and very close to Eyre Square. Please take this experience into account before booking this air b n b."
价格¥2,300
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