Punta del Hidalgo · 整套出租单元 · 1室1床1.0卫 · 可住2人 · 海滨
公寓位于海滨,非常明亮和安静。卧室配有双人床和客厅沙发床。配有床单、毯子和枕头。 带淋浴间、毛巾和肥皂的卫生间。设备齐全的厨房和宽敞的起居室,带阳台和窗户,可俯瞰大海、泳池、长廊、小港口和渔民兄弟会。 露台配备热水器、洗衣机和衣物线。步行即可到达该地区的海滨长廊、海岸、游泳池、酒吧和餐厅。非常适合休息。
Irene confirmed the booking and asked few days later if I can cancel the reservation because place is not available. I didn’t receive those messages because I was hiking in the mountains. I saw those messages night before check in and asked him to cancel the booking. She stayed in silence without response. I had to contact Airbnb support get the booking canceled and full refund. Totally unacceptable behavior from the host.
Irene's apartment is well-located in Punta del Hidalgo with a view of the ocean and everything you need is in walking distance. Communication and check in were very easy and when an issue with the washing machine occured, she responded quickly and helped us as best as she could. Unfortunately, the apartment has some minor, but note-worthy issues: the kitchen only offers basic equipment and does not have any proper kitchen knives, no oil/vinagre or basic spices (except salt) and the wifi is not reliable, therefore not recommendable for remote work. All together, the flat was nice, but maybe not for a longer stay/work stay.
The apartment is small with a nice view on the Ocean and well located since it is near to the surf spots and to the natural swimming pool. The kitchen is not well equipped, for example there were only three cups or forks. The wifi signal was acceptable only in the bedroom and this was a problem since we need wifi for work (we've also asked the owner if the signal was good before booking). Actually the bedroom is not a real room, since only some curtains divide it from the rest of the apartment. The stairs stinks sometimes. Sadly the only real bad mark is for the host. When we arrived we had to wait hours and the host was not avaiable, didn't answer calls and messages. We had to shout at the window from down the street to finally have the possibility to enter. It has taken days to fix the wifi problem. The host blocked us on whatsapp! Luckly we could still contact the host via Airbnb app, so at the end everything was fixed. Also, it would be better not to smoke even if allowed, because the flat isn't well isolated and there are neighbours with children who can complain.
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