古瓦哈提(Guwahati) · 精品酒店内的房间 · 10室0床10.5卫 · 可住16人 · Gargo Towers-迷人精品酒店
入住这个独一无二的住所的中心地带。
The place was good! Staff first asked us to carry our own luggage but then after requesting them they carried our luggage. Bathrooms require maintenance. I was not informed about it that they close the property by 10:30 pm . They called me at 10:00 pm when i was out . I told it’s not possible to reach by 10:30 as i was far. I reached by 10:50 pm but still they opened the gate and let me in. Overall experience was good. Rooms are very big and good. Property is excellent.
Shocking and first time experience. Lacked professionalism from the staff had to carry all our baggage’s, had to ask for blankets, soaps, clean drinking glasses, TV’s weren’t working, used one A/c remote for our rooms, had to wait for bath/toilet water on arrival and next day till 11:30-12 am we asked cause for mismanagement they replied you guys came late, to which we had to replied we booked room at around 5pm and informed the owner will reach by 8:30-9:30pm we reached @8:40pm. After which we got counter stating staffs were on holiday for Bihu and then they went back to watch IPL match I don’t know in which way does this justify their hospitality. Lacked basic amenities electric jugs, clean towels and toiletries, drinking waters and fooding. Two staff out of which one specifically was very rude and unprofessional not Mr. Newar. Very saddening and unpleasant stay hope owner takes notes so other guest wont suffer. Ps: Had conversations with owner multiple times prior to this review.
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