关丹 · 整套民居 · 10室29床8.0卫 · 可住16人 · LE Lodge整栋豪宅,配备游泳池和烧烤设施
一栋维护良好的露台房屋,非常适合举办家庭聚会 房源共有10间套房卧室。还有私人游泳池和厨房。顾客可以要求烧烤权益,但需支付少量费用
Horrible experience with the facilities and ambience. Our staycation was completely ruined. Host was dishonest and unable to fulfill the facilities as listed in the Airbnb. Despite all the calls to report the faulty facilities, host did not demonstrate any form of efforts to rectify the problems. Trace of poop and urine on the toilet bowl. The premise is not ready for check in at 3pm. It is a mess and dusty when we reach there. The owner is giving excuses of not having enough manpower. 1. Swimming pool was dirty with murky water and the man cleaner uses soapy water (meant for floor cleaning) to clean the pool instead of chlorine and proper filtering. We contacted host to inform the faulty pool but the host did not attend to it and we couldn't use the pool. She only showed up on the second day of the visit when we were about to check out. Hence, our staycation was ruined without able to enjoy to swim in pool, our main intention. 2. A man cleaner was staying in the mansion together with us. We have to live with him even though we rented the while premise majority of us are ladies. Ridiculous!! Please note that we rented the whole premise. However, the owner has let her staff to come in and out without letting any of our family know. My family and my privacy was greatly infringed! 3.Not only that, the owner had installed 2 cctvs in the house which is ridiculous and overstep our boundaries. The man that live in the house has all our room keys! I couldn't imagine what worse thing could happen. 4. All toilet seats were stained with urine, toilet floors were dirty as if had not been cleaned for quite some time. One of the toilets was clogged with poop too.
thumb up for the hospitality and facilities. Will booked again if were to be at near location.
位于关丹市中心,可轻松前往食品和杂货店。开车前往海滩仅需10分钟,步行即可抵达许多食品杂货店
自我介绍
We are one of the team of Hotel & Homestay based in Kuantan, Malaysia. This is another platform since we couldn’t retrieve the previous SUPERHOST acc. We are aiming to cover more beautiful spots for you. We are giving the warmest and most heartwarming services to everyone! From cozy accommodations that make you feel right at home to exciting entertainment facilities that bring joy and laughter, we hope you’ll have amazing experiences!
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