Danielle2022年9月

What a Nightmare! Do not stay here! I booked accommodation months and months in advance and they cancelled my accommodation after I had messaged on the day for the lockbox code. I was given no notice, no reason and was left stranded as a single female in Cardiff unable to afford any other accommodation. Shame on you. I will never book with you or recommend you to anyone. Disgusting behaviour and not even once did someone reply to any of my messages asking why it had happened. My room was cancelled at approximately 1.30pm on day of check in when Cardiff was hosting a huge event. I had nowhere to go and no explanation given.