Octavio2023年12月

Bad communication from hosts

Devin2023年10月

Charged a cleanup fee without being disclosed what the fee was for or why. Unresponsive when I reached out to ask. They also asked me to checkout 30 minutes before the 11am checkout time

Travis2023年10月

You have download an app on phone. Then when you try to get in the app worked 50% of time. It was not user friendly and was a pain in the ass. Then you had to do it all over again getting into your room. Then trying to get in for the first time with luggage and the door swings out as your are trying to hold door. Most hotels and extended stays have sliding doors so that you can come and go with ease. Place was nice just very cumbersome trying to get in.

Carole2023年10月

The place is virtual and had difficulty checking in and out. Check out was at 1100 and I departed at 0900 and did the chechout online it failed, went down stairs to the kiosk and that also failed. Left keys in room and got a text at 1100 saying check out at 1100 . I had called every number and finally got someone at 1100 and she manually checked me out. Place was very nice, breakfast was outstanding. Beds comfortable but could hear walking at night above us up to 1130 at night. I am in my 60s so no more virtual for me, caused to much stress on me and my 81 year old mother.

Devin2023年8月

Good place