Emily2017年2月

Paula's house is a beautiful getaway in the countryside of Puerto Varas. Paula is an excellent hostess. She was always available leading up to the trip and also during our stay. She even sent us a pdf of information about the house and surrounding areas before arriving. When we finally arrived at the house her and her kind family gave us a tour and explained how everything worked. We had a couple problems in our first few days at the house which is to be expected. Every problem we had (the remote to open the community's gate didn't work and the outlets on the first floor stopped working (ended up being a fuse problem), Paula was available to help us fix it. She called a neighbor who replaced the remote before we left the house the next day and she talked me through the electricity problem immediately. The house is great for families. If it wasn't the views of the volcanos it was the outdoor space that the house offered that really makes the place an excellent place to stay. The only thing was that the second floor got pretty warm and the living and dining room didn't have great ventilation. However, given the climate of the area year round that is understandable. I definitely recommend this house!