Ian2023年7月

Host messaged at 3.10pm asking what time I would arrive. Messaged back at 3.17pm saying 20 mins, no response 10 unanswered calls, countless unanswered messages and contacting ABnB was finally given access 90 mins later. Hosts excuse was he had 15 other villas to deal with and despite a 4pm check in he was prepared to meet at 7pm. Think the call to ABnB got them moving otherwise can see me waiting there till 7pm. Host turns up later than day and is not apologetic, just gives a list of his problems House itself is as per the listing though third bedroom has no air con which renders it useless as it gets hot there. Not privately but “professionally” managed but was the worse check in experience I have had and they seemed more concerned about excuses than putting things right Would definitely not take again or use any property managed by Emma villas