Kim2023年2月

This was truly the most horrible experience I have ever had. I booked Marinas listing months in advance for a family ski vacations at Boyne. We drove 5 hours and upon checking in, they told us that our reservation was cancelled. Apparently Marina listing is through a time share and the owners listed the same place, 6 times. They said that listing the place itself is breech of contract for the condos and they are only rentable to the timeshare owners. My family and I wasted a day of skiing, cost of rentals, and had to pay an extra 400 dollars to book a last minute room. During this process, Marina would not pick up her phone and responded hours after the fact. She acted like it was no big deal and just apologized and refunded our money. So disappointing.