Anna2024年1月

I read some of the reviews and I’m not in agreement with some of them. This is 5/5 stars and nothing less. The place was beautiful and we loved it. The professionalism was on point from first contact to last, all the details were spot on. Whoever did the interior design - big applause. Just couldn’t fault it. I loved the stairs up to the apartment, the corridor, the place. I could live there. Want to be back and I can’t wait to stay again. Defo found a favourite spot in Harrogate. I should probably write a bad review so people don’t book it as much so it’s always available for myself 😂 selfish

Will2024年1月

Really enjoyed our stay and felt right at home. Perfect if you want a decent city break.

Jenny2024年1月

Another reminder to always read the reviews before booking! This is managed by a company not the owner & unfortunately this is a big problem, so far away from what Airbnb was / should be. We had a problem with our heating - wayyy too hot, the Wi-Fi was wrong & never worked. The company just fobbed us off with “we are have notified our maintenance team to get this sorted for you etc etc & never intended to help us. We couldn’t sleep because it was too hot, the noise from the street was extremely loud both nights until 5am. I wouldn’t recommend staying here. I tried to do something about this whilst we were staying but it was useless & wasted my time whilst I was there.

Pru2024年1月

The owner has clearly put a lot of effort into this property so it is a shame that they are let down on a few things. The house manual isn’t up to date. The wifi name/code was wrong. Was told on 3 occasions by the property managers that they would sort it and get back to me, nobody did. Other reviews mentioned the noise throughout the night from drunk people in the street below. I assumed they were exaggerating (I can usually sleep through anything). It was AWFUL! Waves of drunk groups shouting outside which went on for hours. The owner should consider putting in secondary glazing in the double room to cut down on the noise. The house manual did not describe accurately how to manage the heating. The first night was unbearable at over 25 degrees through the house (couldn’t open the windows because of the noise outside.) Managed to switch heating off second night but couldn’t then switch it on again so we were freezing. Coffee machine not working. Dishwasher wasn’t emptied.

S H2023年12月

1/ geriatric, STAY AWAY. No lift. 2/ too many steps to top floor. steps, steps, steps. INSIDE flat, No handrails, to climb upstairs; just glass & more glass 3/ entire stay NO WIFI 4/ shelf wobbly. 5/ check your bed before you jump in. I only found out next morning, 1 big stain on duvet. 5/ expect guests to clear waste but you don’t provide spare bin bag. 6/ no kitchen rolls. 7/ provide an expresso machine, but no capsules! Another property I booked too used MANAGEMENT company to provide service, coffee was offered and MORE, MORE & MORE!! 8/ claim to be an up market property, yes I’ll agree if I were to view it on photographs, it’s very much a “lad and lass” sort/of champagne clinking group. Short of FOOTBALLER’s WIFE style. Not practical for family who are over 60. We can’t even climb out of that PLUSH LOOKING (good to admire) sofa. Too soft and too wide. I shall stick to my individually hosted properties in future which I enjoyed during my 15th visit to Harrogate.