Ben2024年3月

Great location to head out on the Mt Batur hike. Amazing views from the accomodation. Food excellent at the restaurant.

Courtney2024年2月

Best place we have ever stayed!

Khairranis2023年12月

During our 10 pm arrival, the staff's warm welcome was appreciated, but we encountered an unexpected issue, our suite was infested with insects on the floor, curtain, sofa, bed, and table. Despite the staff's efforts, the sheer number of insects& flies was surprising for a 4-star hotel. The explanation that the hotel is surrounded by forests, making insects inevitable, left us puzzled. Proactive measures, like preparing repellent for guests, were lacking. Although repellent was provided upon request, its effectiveness was limited. On our second stay, we noticed that the side curtains in our suite couldn't cover completely, compromising our privacy. Despite these challenges, the incredible view from our suite, sufficient and delicious food, & attentive staff were positive aspects. We understand challenges can arise, especially for an accommodation in the forest. This feedback is meant to be constructive, & I believe addressing these issues will enhance future guest satisfaction.

Patrick2023年10月

Not recommended. Generally very overpriced. A lot of noise around the property (neighnoring roosters and dogs were loud throughout the night and the main street which is nearby makes you feel like trucks and bikes drive through your bedroom at 3am). We caught 2-3h of sleep that night. We also were not informed ahead of time of the construction happening next door which started making major noise at 7am in the morning - very disappointing. The staff was very friendly and lovely but unfortunately the operations don't seem to work well. We had to wait until 1.5h after the official check-in time to get into our room. Many drinks (all international wines, any sparkling wine) and food options (all pizzas, any prawn dish, and salads) in the restaurant were not available - not something we are fussy about but generally showed a lack of professionalism But the view from the room is amazing and the room and bathroom are great. The hot water is limited to 80 liters per 2-3 h though.

Robin2023年10月

Nice apartments with perfect view. Highly recommend!