Struis Bay · 整套民居 · 6室9床4.0卫 · 可住10人 · Struisbaai宽敞的海滨别墅
带着全家人来到这个有足够的乐趣空间的绝佳房源。
Great location and Monique was always quick to respond. I think the problem was with the contact at the location. This person was unavailable to we were told we had to supply our own toilet paper and dishwashing liquid, something which was stated as supplied on the listing. Then there was an issue with the towels - we were only provided with two hand towels, so we went to buy our own which Monique offered to reimburse. There were issues with the accommodation: - shower in outside cottage leaked - damp rooms with water under the carpets - damp cupboards - one of the two hand towels had faeces on it - broken chair at dining room table - dirty cutlery and crockery - broken bed in the cottage - bath plug was stuck in the bath - all taps were mixed up in the one bathroom, luckily no one was hurt
It was not acceptable that nobody welcomes us at the house to show us the ropes - alarm etc - door keys etc -some doors cannot open (unlock) and we never used it
Monique is a wonderful host, fast to respond and very accommodating. We will be back next year.
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