Niccolas2023年9月

Unit was nice, good view, balcony, and location. But I would not recommend staying at an Exceptional Stay property. Issues Upstairs neighbors everyday from 6-7am, was very loud in master bedroom. Both toilets ran non-stop after flushing, had to jiggle handle for a while... every time. One fireplace was not working. Hairs found in a bath and were disgusted to find out one of the soap dispensers we used had another watery non soap liquid in it. The entire parking garage is reserved spaces. What we rented came with 2 reserved spots. We planned on using both for our car and bikes/gear. With the exception of our first night, at least one of our spots was taken by the same car every night. We let the manager know 3 or 4 times. The final night after returning from dinner both spots were taken. Manager didn't respond to calls or texts on emergency numbers. Checked out the next day, didn't hear from manager until I opened a Airbnb complaint. At no point this week did anyone apologize.