San Francisco · 度假村里的独立房间 · 0室2床1.0卫 · 可住2人 · 102 Camotes Island (Lake Danao) Papa Tasi Lakeside
舒适的房间,适合您入住。价格合理,干净安全。湖畔,休闲,位于迷彩岛所有其他旅游活动的中心。
Amazing place, perfect for a short vacation. Flexible check in, friendly staff and the location is everything in Camotes.
This was a very disappointing trip for us and could have been easily avoided. We arrived very late at 11:30pm, but didn’t think it would be a problem. Upon arrival, I was told there is a late check in fee of 500php. I was very confused since the host did not indicate in the post. I reluctantly agreed since it was already late and the staff mentioned they would process the payment the next day. The next day comes and we toured a bit then dance back, and the late check in fee is now 1000php (this is more than the room cost itself) and so I disagreed stating that my booking was through Airbnb and unless specified in the posting, they can’t start imposing additional charges. The host and owner’s son, Steve, lacking any sense of guest satisfaction, and his manager continued to argue and be condescending that this the resort rules and late check in is standard across all places. I agreed it could be there resort rules, but it’s his responsibility knowing that to include it in the posting (reminder, the late fee cost more than one nights stay so had i known in advance, then I would’ve made sure not to be late). After much debate and headache (this is important since the host could’ve taken this stand early on but they LITERALLY had to get the last say for their ego to feel that they are in the right), they finally agreed to waive the fee. To top off this experience, his manager denied us service at their restaurant prompting confused looks from their own staff since they were not closed yet. This is place is not only unprofessional but sadly also very petty. I’d advise to stay at other places.
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