Simon2023年11月

The flat is fine. The problem is “Masa” doesn’t exists and it’s a disorganised company who put the accommodation on Airbnb. When we didn’t get our code to enter the property, we had to buy data and ring Airbnb in the UK who were quick to inform us that we “should have checked the reviews as many of the properties on Airbnb are fake.” Which was my fault. I then rang the host number and spoke to a poor customer service rep who did her best to solve the issue, couldn’t understand the issue but finally sent an the required email. It took 30 minutes to complete the “advanced” login via the email because it wouldn’t accept my passport upload. All in all check in was a nightmare and cost me about £50 extra in data and international call costs.