Andrew2022年10月

n the night before our wedding. The host helped source us a caterer and bar staff for the event, which was really helpful. The inside of the house was nice and everything is well finished and clean. The TV did not work while we were there. The Xfinity box just said “this Chanel will be available shortly” on every channel. The outside of the property had not been cleaned at all, with every chair and table being filthy. This meant that on arrival we had to clean the furniture ourselves before the guest arrived. This is why I have marked down on cleanliness. The inside of the house was very clean, however if you leave any food out, there are ants on it within minutes! Along with the cost of the house for the stay, we were charged an additional fee for hosting the party, which is fine. However we were also given an additional bill for concierge service that covered tasks like “cleaning the outdoor furniture, opening the pool, and turning on the jacuzzi”. This was not communicated in advance as a cost, and feels like things which should be included in the cost of rental or the cost of hosting a party, both of which I had already paid for. Double billing for something which is normally included in the rental cost and not communicated in advance is the reason I have marked down on accuracy and value.