Peter2024年3月

The staff (receptionists, waiters/waitresses) were very friendly and helpful. However, the fabric of the building was tired and in need of serious maintenance, eg. huge puddles in car park, loose/broken panel behind toilet in our bedroom, doors of a cupboard in our bedroom corridor didn't shut properly (potential safety issue), some 3 out of 4 urinals in gents' toilets out of order, gym toilet/shower area seemed dirty. Dinner was adequate but certainly not outstanding. Charging a supplement for fresh coffee over instant at breakfast was unwelcome and unexpected. The cooked breakfast was good though, with plentiful hot supplies. The very limited stock of crisps behind the bar pointed to poor basic management and supplies ordering processes. Corridor carpets did not appear to have been hoovered during the two nights we were there. The bed was clean and comfortable and the water was really hot for a shower.