Benjamin2024年4月

This place name is titled Cozzy Place or something like that. When I arrived I realized it’s Howard Johnson Hotel. The front desk agent couldn’t find a reservation under my name. The front desk agent indicated it was a fraud reservation and suggested I contact Airbnb. I made a report to Airbnb about my inability to complete the check in. Airbnb indicated that because they were unable to contact Host Juwan that they cannot process a refund without Host’s authorization. I sent another appeal to Airbnb and I’m still waiting for another Airbnb team to follow up with this negative and frustrating experience. At this point I feel Airbnb is supporting fraudulent reservations.