Tien2024年4月

Floor was extremely dirty, when we wiped it was black color, we wiped it 3 times and still dirty. Under the bed also very dirty, dutsty, there was someone else’ sock under the bed too. Walls have mould. We have a 11 month old baby and it was so unhygienic for him. Hair everywhere next to the washing machine, and inside the wardrobe. Toilet smelled like urine. The owner said 3 mins walk from the station is very misleading because the station he was talking about is a tram station. Where as in his direction instruction he was mentioning an actual train station and it was 15/17 minutes walk. Therefore not really that convenient to get around. Very limited response from the host. Mainly they just used automatic reply. Felt like talking to a robot. When we message and ask if there is a baby chair, Didn’t respond to us and just send some automatically messages. No flexibility whatsoever, automatic message already clearly said no early checkin or checkout without any discussion.