Jamie2024年4月

Do not recommend! Upon arriving to unit 810 @ edgewater we found live cockroaches in the unit . We had not even unpacked . I called the host and sent photos within minutes only to be told they would create a work order and get back to me later. I Explained we have small children and could not stay here with active cockroaches I asked for a full refund so we could find another place to stay. The host said there was nothing they could do for me and they have there protocols. I then contacted Air bnb who took this seriously and started the process of refunding . The host southern vacation has never got back to me and it has been 6 days . They re-listed unit 810 as available the same day I sent photos of active roaches. I do recommend edgewater or southern vacations !