Harsh Vardhan2024年6月

Terrible experience! I booked and confirmed my stay with the owner, Saurav, who accepted the booking. Despite informing him I’d arrive at night with my partner, the caretaker Rajesh told me at 10 PM in heavy rain that no room was available. Stranded in a new city (Bengaluru), we had to find our own shared dormitory accommodation at another hotel, with no help from them, even though my partner wasn't feeling well. Saurav responded indifferently, promising to check the next morning and process a refund. I had to follow up daily for the refund, with no proactive updates or genuine apology from him. This level of mismanagement and lack of concern for guests' well-being is unacceptable. Avoid this place!