静2023年2月

Helena is the best!!! I stay here for one year, And have a perfect time with Helena And Dizzy (Helena's dog). The room is bigger than it looks in the picture and very close to the tram and bus stop. My best rent experience, strongly recommend!

Ana Paula2022年2月

Helena is an amazing host! The room is beautiful and big, it is at a great location because you have a bus/tram station just a few steps outside of it!

David2021年11月

Helena's house is well located with a tram stop to the city center in front of the house. We stayed there for two months and a half. The moment we arrived we found out that to get to our rooms we had a spiral narrow stair that wasn't mention before (it can be a deal breaker if you aren't fit). When we got to our rooms there was a lot of dog hair in the sheets and I had to ask Helena for some clean ones (the “clean" one's still had dog hair on it). The dog's hair was a big problem during our entire stay, since there was dog hair everywhere, even in the kitchen towels. Her dog used to pee all over the kitchen quite often and sometimes the urine stayed there for a few days. If Helena could improve her cleanliness, I think the experience would have been way better. Nonetheless, Helena is a really approachable and outgoing person.

Hugo2021年9月

I had a really good time at the place !

Tom2021年8月

Helena is a wonderful person and has the best intentions, but the experience we had was not good and we personally would not stay again. In short: There is a very narrow staircase that you have to climb up 2 levels, this isn’t noted in the listing. She has a dog and the dog was obviously in our bed, subsequently there was dog hair through all the sheets and comforter. There was no light in the bathroom and it wasn’t cleaned at all. Toilet and shower were filthy. The WiFi didn’t work upstairs in the room, you had to walk down the stairs in order for it to work. The common areas were not cleaned, but in Helenas defense she did mention this. It was disappointing to read back through the reviews and discover this isn’t the first time this has happened. Other people had experienced the exact same issues, so shame on us. We only stayed one night and left first thing the next morning for a hotel. Never have we ever had to do that. As I mentioned Helena is a lovely person and has the best intentions, but this Airbnb is just lacking some basics and cleanliness, especially for the money you are paying.