Rachel2024年5月

Beautiful big home… but then turned into a disaster. First, check in was later than listed 3pm as it was not ready. When it was ready we waited an extra 30 minutes for the code to get in. Upon entry we noticed used towels hung on the stair case. Two bedrooms were used. Bathrooms had dirty towels on the floors. Also, one of the toilets was clogged. Found a used bandaid on the floor. Wait there’s more… We left for dinner and when we returned… another family is staying in our home! We had our belongings everywhere as we were not told we are sharing this home or did it say it on the listing! Then host said no pets were aloud but it didn’t say anywhere on their listing as well! Whole night was ruined Airbnb support did a fantastic job accommodating our issue but not the host. Ended staying at a hotel instead. Horrible experience and I hope no one else has to go through that especially with a big family like mines who traveled far for a vacation.