蒙巴萨 · 整套出租单元 · 2室3床2.0卫 · 可住7人 · Lily's Beachfront Penthouse With Private Jacuzzi
Relax with the whole family at this peaceful place to stay.
I booked and paied for 4 nights. But She duble booked the property and didnt tell me or until I arive with my family (she said it is free). Then she said it is already booked except one night. And when I ask her to cancle the booking she was giving reasons and didnt want to cancle. She tried to push us change to some unregesterd room but we refused. Finally she waited until the money is realised from Airbnb then geve us back by diducting $40 additional service charge. Due to lilian I lost two days of the vacation and was out of plan. I am a gust to the city with my wife and kids. Finally i have booked a hotel and moved there after a long mess. I rate Lilian is horable host (even kind of scammer).
My family enjoyed their stay at Lily's place. There was a misunderstanding with the booking but she was very swift in resolving the issue. The property has amazing views and everything was just as it appeared in the pictures( even better). I highly recommend 👌
自我介绍
Hey and welcome to my profile! My name is Lilian and am passionate about hospitality and creating memorable experiences.I strive to provide guests with a cozy and welcoming home away from home. With a keen eye for detail and a commitment to exceptional service,aiming at giving comfortable stays from personalized recommendations to thoughtful amenities. I'm here to make your stay truly special. Welcome to your home in Serena Shanzu Mombasa Kenya.
安心房源保障 人工审核所有中国房源信息,入住更安心
专业中文客服 通过客服电话、线上客服、智能客服助手等渠道,为您提供全方位服务
旅行安全保障 多重风险控制设计,全方位保障您的行程安全