Tracy2018年7月

Our apartment was spotlessly clean, very modern, light and airy. Excellent security. Great location on the beach, close to restaurants and the night time street market. Perfect place to stay to visit Penang. Pool area very clean. However there were only 8 sun loungers for the 5 or 6 blocks of apartments which was not nearly enough. Very difficult to get a comfortable area to sit at the pool. Also not allowed to move any of the chairs in the shaded area into the sun if you were unable to get a sun lounger which was often the case. Our apartment only had two chairs on the larger balcony too, despite the apartment being for the four of us. Upon check in , our host had given away our apartment to another family who had complained about theirs. This was very upsetting as my teenage boy and girl were being given a double room to share instead of the twin room I had booked. When we explained that this was an issue, our host Rahim, provided an inflatable camping mattress on the floor for my son. This was completely unsuitable for our 6 night stay. Rahim promised that he would be able to get us a sofa bed but only in 2 days time. I asked him for a discount on our payment for the inconvenience and he refused. My son was provided with a sofa bed for the last 4 days of our 6 night holiday. It was also very uncomfortable as it had a full length metal bar down the middle of the bed. It was however more acceptable than an inflatable floor mattress. Rahim did his best to try to make amends but to be honest our original booked apartment should never have been given away in the first place. Very disappointing. It would also have been helpful to have been supplied with another room key. As there were four of us it meant we all had to go everywhere together at the same time as the key was needed for entry into any of the doors. This did not suit at all with having teenage children who often sleep late. If you were at the pool and one person went back to the room, the rest of the family couldn't enter the building to go the room ( bad news if you needed the loo ! ) until the first person came back. Security was very good but an extra key was a necessity.

Anja2018年6月

The apartment is perfect for a family or two couples. It’s clean and comfortable. The pool is very nice and quite big. You have a minimarket and restaurants near by. We definitely recommend it!

Chris2018年4月

This was our first time in Penang and Batu....and By the Sea was easily the nicest accommodation on the nicest stretch of beach in Batu. The unit was clean and exactly as shown in the pics. Rahim was to our unit in minutes whenever we had a need or question. The pool is massive with a great view of the beach and our boys loved the play area. We stayed for two months and will definitely be back to see our friends at By the Sea.

Anna2017年12月

This apartment is lovely. All that you need and clean. Close to the beach about 10 m from the back gate. Really lovely. We didn’t want to leave. Logen our host was great. We arrived before Xmas and didn’t have food for the kids as we missed the open times for the markets and he went out and did a shop for us which goes beyond any host we’ve encountered. Pool is nice and really relaxing place and family friendly.

Lucy2017年7月

We had a great stay, this was our first time at using airbnb. Marianne was fantastic, so helpful and happy to provide advise and answer any questions that we had. The check in and and check out was so easy, we had no problems at all. The 2 bedroom apartment was just like the photos. clean, comfortable, and with great amenities. The pool was fantastic and during our stay it was very quite, at times we felt we were the only ones there. I would recommend staying at By the Sea and would certainly go back there again. After experiencing this, would not go back to a resort again.