Jason And Janissa2021年8月

We were extremely excited to stay at Villa Sajoma 01 for our family trip. However after checking in and experiencing several issues out trip overall was ruined. To begin the property suffered a power outage due to work being done at another villa nearby, that the host allegedly had no idea about. The home is equipped with a power invertor that automatically turned on. However when the invertor turned on, the fridge, air conditioners, Tv, wifi and outlets would not work. The invertor lasted 2 hours and then we were completely in the dark. The homes attendant arrived shortly thereafter and turned on the generator for us. Which again only provided basic power (no ac, no outlets, no fridge, etc). An hour later the power finally came back on. The next day the power went out again in the morning. The power invertor came on automatically. However at this point we realized that one toilet would not flush unless the power was on. We were out of power for 7 hours. At midnight that night the power went out again. The invertor was not working and we did not know how to turn on the generator. I reached out to the property managers and the property maintenance personnel but ended up having to figure out how to turn on the generator ourselves because no one came to assist us. At 5am the generator ran out of gas and we again were left completely in the dark for 6 hours. Due to the lack of power our food spoiled in the fridge we were unable to sleep due to not having air conditioning and our electrical devices died because we did not have power. Every time the power would go out one of the bathroom toilets would also not work. While we understand that the power goes out in Dominican Republic we were informed that invertor was not working properly due to maintenance issues. We also were not left with gas to fill the generator once it ran out. We could have had basic power if these issues would have been handled properly. Lastly the home had 3 cameras that were not disclosed on the listing, there was no soap or shampoo as indicated in the listing, there was a dirty pillow we could not use, the iron wasn't working properly, there were beer bottles found all over the property and there were 2 wasp nest found under the outdoor patio. We booked this home because we were traveling with three small children and needed air conditioning. Because of the inconveniences we suffered and we would not recommend this home to any future guest until these issues are resolved.

Anny2021年7月

beautiful and quiet place to unwind. will definitely be returning