Laquisha2023年10月

Hotel was beautiful, great location able to walk or short Uber ride to planned activities. Very pricey, but I guess that's expected in NYC.

Samantha2022年11月

There was a lot of hair from the floor, bathroom, sitting area cushions, to the sheets + blankets. I am a bald woman with a son who has a close cut fade/haircut. The hairs were not ours by any means. It felt like walking with our socks on over the carpet carried very long hair strands across the room even more. I saw a vacuum in the hall during cleaning hours, but never heard it being used. The one day our room was cleaned, we noticed my son’s travel stuffed animals on the bed… when removed, long hairs connected to the fur. (This was placed between our pillows). There were hairs everywhere! The toilet stopped up and wasn’t fixed during our room cleaning. We only received hand towels and body towels after the room cleaning, so we used those as wash cloths in shower. The space appears to be extremely well put together, smells good, looks clean… needs better cleaning job done in rooms.

Kim2022年10月

Not quite up to our expectations.

Joanne2022年10月

Check-in/check-out was a breeze. The entire staff was helpful and accommodating. The room and hotel were extremely clean. We will be returning. Thank you!

Connor2022年9月

Enjoyed our stay at the Arlo!