Julia2023年4月

This is my first bad experience with an Airbnb and the first time I’ve had to write a bad review about anything but hopefully this will save others from the experience I had. The team at Sanctuary by sirromet only care about getting your money and that’s all. I have never had such aggression from a stranger before. I needed to change the check in date for my booking, fully aware that I would lose 1 night of my accommodation, it took them 4 days to respond to any messages on the Airbnb app. They also said they couldn’t contact overseas phone numbers (which is a first for all the airbnbs I’ve stay at around the world). When I finally got a hold of them the person I spoke to was extremely aggressive to the point that I actually gave up this accomodation and paid to stay somewhere else. I was travelling alone and they made me feel completely unsafe. There are a lot of other beautiful airbnbs and accommodations around this area so I would highly recommend people stay anywhere else.

Ben2023年2月

Great relaxing stay.

Elizabeth2023年1月

My partner and I stayed here for the day before and a few days after our wedding. The staff were a bit inconsiderate of us needing to stay longer (due to the groom needing to get ready separately, and take photos) and charged us $100. After 2 days, we had to go to reception to formally request clean linens and coffee. The staff only changed the towels (not the sheets or complimentary items such as coffee or tea). The best touch was the complimentary breakfast, where a staff member dropped off our food at the door. However, we ended up having 3 baske5s in our small room as no one ever picked them up afterwards. The grounds are great to walk around, and the Tuscan restaurant is romanic. I would only go back to enjoy the wine and the quiet space. I probably wouldn't stay at the cabins due to our experience.

Elizabeth2023年1月

Average

Adrienne2022年12月

Beautiful location surrounded by bush land and a breaky hamper was a lovely surprise in the morning. The bed was super comfy, and it felt like 5 star amenities. We would absolutely stay again. The restaurant was beautiful.