希利特拉 (Xilitla) · 酒店内的房间 · 1室1床1.0卫 · 可住2人 · Posada "El Jardin" (3号房)
客房配备标准双人床、主广场前面、空调、屏幕、无线网络,位于历史中心的第一帧 这里有一个房客常用的全景露台,您可以在那里观赏城镇的街道、景观和山脉
Location and price very good but unresponsive host, never answered or gave any informations. The woman who welcomed us did not say a word or explained anything only gave us the key. The AC was flowing. No hot water in the shower and the water hey super weak. I do not recommend.
The place has an spectacular location (right in front of the main square) though the service is not very good. I’m not a picky traveler but there are some things that I disliked this time. Just one towel, no amenities AT ALL (just some tissue), no hand soap, none of the basics. Floor was wet and dirty when we arrived. They didn’t clean our room the first morning even thought they offer an hotel- like service so the floor remained all muddy and still wet until the next day. We had no hot water in the shower the second morning. The room is small but enough for two. A closet or shelf to hang the clothes is needed. I got the impression that there is a lack of interest from the owner/ manager into training his staff so they learn how to arrange the rooms and set the amenities for the incoming guests. The staff is kind but I understand that they are no able to solve all the issues at the Posada so more attention from the manager/ owner is needed. All my requests were solved until I texted the manager. And from that very point I can’t tell he was not helpful but only because I told him that he was offering things in Airbnb that he was not giving and that is not right. At the end he was nothing but helpful but first impressions matter the most. One thing I really liked besides the location is the small roof from which you get a wonderful view of the ‘Zocalo’. I can’t tell I recommend this place. Stay here at your own risk. I hope the can improve these important things in their service.
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