Andrea2023年10月

I am deeply disappointed with this host, we booked an appartment with whirlpool + sauna and we got a different one without these features. Nobody informed us beforehand about the change just when we stepped into the room recognized the change. Very unprofessional. As a compensation they offered Bread rolls for breakfast that was anyway part of the initial booking (so nothing extra) and even that they forgot to deliver us on the first day. When I called the reception to reclamate she said yes its coming but of course it never arrived. As a conclusion I do not recommend to book centerparks through airbnb because their bookings systems are not synchronized, so u never know which room u get instead of the one you booked. The accomodation was not properly cleened we found trash and stains here and there. Plus the area is also not so nice, surrounded with ugly beton buildings. The only thing we liked was the little petting zoo and the indoor playground for kids.