Danell2023年7月

I enjoyed the stay at the hotel. There are plenty of things to do (especially if you have kids) and lots of local restaurants in and outside the resort. I did not exactly like the process of checking in. It was VERY busy at the front desk and if you check in early you will have to wait in line again to get your key cards. Other than that the place is nice, especially outside of the MAIN LODGE. The main lodge is okay, but more geared towards families with children. Lots to do if you have kids. The food is a little pricey inside the resort, but overall not bad. I did very much enjoy my stay. My husband and I had a good time. I would definitely stay again.

Jenny2023年6月

Went to check in and was told by Split Rick that they have zero connection w/ Airbnb. Told me just last week another customer was scammed by a listing on Airbnb at this resort. They are a hotel/ waterpark w/ some units owned by timeshares. I suppose the owner if the time share was not supposed to be renting out the property to Airbnb bc the front desk had zero record of my reservation. When I called the host I was met w/ a recording saying they had not set up their voicemail box. After about 45 minutes of waiting the resort gave us keys to a room. I’m still unsure if they took pity on us or what because everything was very shady. The room was beautiful but I still don’t know if this was a scam or not. I did get a message saying the “client” would grant me a refund for one night, so we checked out of the room the next day. Lovely property but nightmare situation to be in an unfamiliar place and learn you were scammed.

Delmar2023年6月

Good stay