White Pine · 整套小木屋 · 3室4床2.0卫 · 可住7人 · Hidden Cove | On Douglas Lake, Wraparound Porch
Luxury log cabin with all the upgrades, covered boat dock & fire pit
it was an absolutely beautiful location. but beingfrom FL, we weren't aware of the winter drainageof the lake, not the ownersfault, but it would have been nice to be informed. the fireplace wasn't usable. It was for show only. the plumbing was awful the secondday, the tub from upstairs flooded the kitchen downstairs. They sent someone out the next day. the 4th day, the dishwasher backed up and flooded the kitchen. My husband cleaned out the pipes, and things began to drain again, so the repairman left with our blessing. the last night, the shower upstairs flooded the bathroom downstairs, filling the lightfixture with water. also, there was no cable there, so satellite was all we had. It went out the second day to be responded to once and never fixed. so our new year ball drop was a no-go. we spent half of our vacation cleaning up water, washing the towels that we had to use to clean the water, and my husband had to maintain the waterline down stairs.
1st and foremost Cabin is in desperate need of upgrades . We have stayed here recently and the view is great but owner really needs to upgrade . The cabin this trip was just filthy . Floors were sticky, the cabin smelled , carpet is stained and smells. We went to use dishes and they were all put up dirty . Pans still had food caked to them, cups had drink leftovers still in them. Water has high levels of iron and smells and stains everything . Jackson failed miserably when we reported we had hvac problem reported Saturday morning . No one called to update us and we finally called back 9 hours later to be told they were using a vendor and couldn’t tell us when someone would be there . Someone finally showed 11 hours after reported to repair . I would not recommend this cabin or Jackson anymore due to Jackson’s bad cleaners and bad response to maintenance issues .
The cabin is great and the private dock is wonderful. Cabin does need some upgrading . Appliances were in rough shape and carpet in any rental is kinda yuck but overall cabin is great and I would stay again.
自我介绍
Jackson Mountain Rentals, a member of the VTrips family of vacation rental brands, serves homeowners and vacationers in the Gatlinburg, Pigeon Forge, Sevierville, Wears Valley and Cobbly Nob areas and resort condominium properties throughout the area. We take your vacation seriously and will do anything we can to make sure you leave your worries at home. Please reach out with any questions or if you need assistance. We hope to see you soon!
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