奇诺岗(Chino Hills) · 整套民居 · 5室5床3.0卫 · 可住15人 · Beautiful Fam House Chino Hills
带全家人来到这个充满乐趣的绝佳房源。
Unfortunately, I was texted 25 minutes prior to our check-in time of 4 p.m. to let me know that the home was no longer available. While Gizelle was kind enough to offer to find us a hotel or Airbnb nearby I was already weary about her not going through Airbnb messaging and did not want to take the chance of losing out on the hefty amount we had paid for our two-night stay. We were very fortunate that the rest of our group had not tried to check in to the home early, as they had driven by and said that the home lacked any of the curb appeal shown in the photos and was clearly occupied. We were able to find a hotel nearby but this was a rough start to a fun family weekend so I wanted to write this review to warn others of the unprofessional behavior.
Gizelle was so friendly and accommodating! She communicated well and responded in a timely manner.
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