Adam2023年9月

I rented the villa with 15 friends. The easiest way to find the Villa, is by searching search online for “Casa Santo Domingo.” We booked the villa and was put in touch with Orlando, the on-site host. Prior to the trip, he was very responsive and answered all of our questions. We opted for breakfast everyday and two cooked dinners at the villa. We had a security guard at the entrance 12 hours and a butler the other 12 hours, so we felt very safe. The butler would get groceries. The 4 on-site staff members cooked for us daily and they cleaned the linens, towels, and bedrooms. Each bedroom had its own bathroom. Some of the rooms had two beds and some had only one. The Villa is right in the heart of the walled city, which as a tourist, is where you want to stay. The rooms had air conditioning. The common areas did not. All of the guests had a great time.

Catherine2023年8月

We stayed here for a bachelorette party of 20 girls and we had plenty of space! Its a great place for a large group. Pros: - massive house with plenty of rooms and large common spaces to hang out - awesome staff, we felt safe, and highly recommend hiring them for breakfast and any other meal - other reviews mentioned bad communication, it was not my experience, the team was amazing and answered my many questions - the place was clean Cons: - some of the beds were rock hard Note that additional guest past 16 have a fee, and hiring the staff to cook is also additional (totally worth it)

Diana2023年6月

We were a large group and absolutely LOVED our stay. The local guide Orlando was tremendous in helping us before we arrived with making arrangements for excursions and other activities. Carlos, Herberth, and Anna were very helpful property managers and security. I cannot say enough good things about the ladies who staffed the house - they were the absolute best - they were extraordinarily accommodating with my mom who is senior. The location is absolutely the selling point - we were literally in the middle of everything within the wall and could walk anywhere. It is an absolute gem. The only reason I did not give 5s across the board is because the home is colonial meaning - old- so we had some issues with hot/cold water, plumbing, wi-fi being inconsistent and some other relatively minor inconveniences. I also had a communication breakdown with regard to payment for additional services - but the issue was resolve relatively quickly. Overall we had an amazing stay!

Michele2023年5月

This was our first time traveling to Cartagena. My son got married, and our whole family stayed at the Airbnb. The place was absolutely beautiful and perfect for our needs. The staff were beyond phenomenal and made us feel at home and we’re very attentive to all our needs. I highly recommend this place for large groups, since there is so much space for everyone to stay in the same home without feeling crowded. Each room had a certain beauty and staying in the home, made us feel as though we were living in paradise. If my travels should take me back to Cartagena, I would absolutely stay there again. The Rozen Family ~2023

Jerry2023年5月

The location and price is amazing. Definitely 10/10. Communication was a different story: 4/10. There are 3 parties we had to communicate with before and during our stay: the Airbnb host. The nomad guru manager via WA. Then the hotel staff. The Airbnb host was very responsive, but did not tell us about hidden costs until we checked in (they charge for every person above 16, something that was never mentioned prior to day of checkin). The local nomad guru manager is essentially useless. Responded extremely slowly and couldn’t answer simple questions. The local hotel staff was a mixed bag. One of the overnight security guards (Carlos) had a very poor attitude when we asked for his help during our birthday party, then asked us for a tip. Everyone else was wonderful. Overall, we managed. But it definitely wasn’t close to a 5-star hospitality experience. It is a good value for the price but if you are dropping $3000 a night in cartagena I would’ve expected better service.