Cartagena de Indias · 整套出租单元 · 2室0床2.5卫 · 可住6人 · 专属2卧室公寓
舒适的公寓,可欣赏日落美景,空间宽敞,营造出宁静舒适。 游泳池暂时关闭至5月20日。
The good: the inside looked like the pictures, it was clean, the beds and WiFi were great, lots of space for two people, and it was walking distance to stores and restaurants. The bad: a pool and hot tub were listed as amenities - those are two big reasons we chose to rent this unit and we would not have rented it otherwise. However, after we checked in, we discovered that the hot tub was closed and the pool was closing for 5 out of our 6 days. I did not appreciate Nicolas’ tone/customer service when I asked to cancel my reservation and be refunded - he disagreed with me and said the ‘apartment is just as advertised’ and ‘you never asked anything about the pool.’ I had to escalate my request to Airbnb (who promptly agreed to refund me).
Un muy buen sitio para quedarte en Cartagena, excelente locación y muy cómodo apartamento, cumplía con lo necesario y es lo que se muestra en fotos. Nicolás siempre fue muy atento, definitivamente volvería a este lugar!
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