Markito2017年8月

Excelente lugar. La casa impecable y el staff muy amables y atentos Súper recomendado!

Lauren2017年1月

The villa was a fantastic choice for our weekend getaway to Cuba! The staff, especially Sylvia, were beyond warm and welcoming. They helped with recommendations for local places to eat and were wonderfully attentive. The location is great, within walking distance to many restaurants and a short cab ride into Havana. I will definitely stay again!

David2016年11月

VIP2CUBA, through which we booked the house, was great. Jola was always very responsive and friendly, and took her time to answer all of our questions. She also helped us arrange transportation for a couple of tours (Vinales and Varadero) and helped us arrange for a car to pick us up from the airport. In retrospect, arranging for transportation from the airport is not necessary, as there are plenty of taxis at the airport. When you walk into the house, the house is beautiful and very impressive. Every bedroom has its own bathroom, which is very convenient. The house is very clean and the pool is good size. The house is stocked with alcoholic and non-alcoholic drinks (available for purchase) and has one or two housekeepers/servers (who can make snacks for purchase) and a security guard on duty at all times. The housekeepers clean each room and make the bed every day as if you are in a hotel, which is nice. They also make coffee in the evening, which is convenient. There is no access to the kitchen, so you never have to cook your own food. There was another family living on the second floor of the house and we would sometimes see them in the backyard or on the front porch. They were nice. There are two small dogs in the house and they sometimes wander into the backyard. Overall our stay in the house was very good and enjoyable and I would recommend this house. Most people in our party of 9 had issues with the pool temperature (granted, we were there in November when it is 80F during the day and 65-70F at night). There is no pool heating in Cuba, so the pool temperature is about 70F and was too cold for most people to use in the evening and in the morning. We also had a problem/misunderstanding with breakfast. Our voucher said "owner agreed to include breakfast," but did not specify the kind of breakfast included. After being given a normal breakfast with eggs, ham, cheese, and fruits for 4 days, we were approached by the main housekeeper Sylvia who told us that the owner did not agree to a full breakfast, but only to American breakfast. She then said that we will be charged 10CUC/day/person for breakfast if we wanted to keep the same breakfast, but that they would give us a free American breakfast for the remaining days. The American breakfast that we were served for free was: coffee, toast, juice, butter, and jam. After the argument about breakfast, Sylvia was visibly not as nice to the people in our group for the rest of our stay which made our last 5 days out of 9 somewhat awkward. The other housekeeper (Joli) continued to be nice to us though. The lesson here is, if you are getting free breakfast or paying for breakfast in advance, make sure you get an explanation of what kind of breakfast you are getting.

Luis2016年7月

We were a family of 13 people that stayed for four days at Villa Ray. The overall experience was fantastic for everyone. The owner and staff were exceptional in taking care of our every need and quickly resolving a couple of small issues. The Villa has all the modern facilities of a boutique hotel and the large pool was a welcome relief after a long days in Havana. The food was good and plentiful. The location is quite good though rundown like most of Havana. The Villa was like an oasis in what it once was a very upscale part of the city. We all felt quite safe walking around even late in evening. This is a very good value for the money that we highly recommend.

Jessica2016年5月

Words are simply not enough to capture the amazing experience that I had celebrating my birthday at this beautiful home. The pictures do not do it justice. The staff (Cari, Sylvia and Gloria) make the stay very comfortable. If you need anything they will certainly make it happen. The breakfast was great every morning, though I do think it is a bit overpriced, but all in all I would definitely stay here again. We were a group of 14 and I don't think there is any other place in Havana that could have been as nice as this for such a large group.