自我介绍

We believe every individual is unique and so his/her needs and preferences. Someone once said ''We've got two ears and only one mouth, which means we should listen twice as much as we speak.'' This is true for a lot of things, but even more so in the hospitality industry. We believe listening to our guests is vital, your input simply shapes the future of our services. ''The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.'' - SIR RICHARD BRANSON