Jan2023年7月

Söll is a very charming town and the mountains was overall a delightful experience. However, we must admit that our stay at this Airbnb accommodation left much to be desired. Upon our arrival, we were met by the owner, who unfortunately only spoke German. We were taken aback when we were informed that we had to pay an additional EUR 72 for bed sheets and EUR 120 for final cleaning. These fees were not mentioned in the total price we had paid (EUR 400/night). This lack of transparency was disheartening. The description and photos of the accommodation were misleading. The ground level floor, which was supposed to include the kitchen and living room was blocked by the owner forcing us to use the kitchen and living room on the second floor with another steep stairs. The furniture in the kitchen and living room appeared old and obsolete, and the kitchen was poorly equipped. Checkout time on Airbnb was listed as 10 am, the owner showed up at 9.05 am questioning why we had not checked out.