Oleksii2023年11月

At the beginning, the host didn’t provide any details about the check-in process, which is typically expected on Airbnb. There was no information on how to reach the flat or locate it. Upon entering the building, we encountered a receptionist who took photos of our passports, handed us Wi-Fi passwords on a piece of paper, and gave us the keys to the flat. Upon entering the flat, we immediately noticed that the floors and walls were dirty. All the dishes were in the dishwasher, and not all of them were clean. Additionally, I had rented the place for five people, but there were only four shower gels and just two pairs of slippers available. When we raised these cleanliness and amenity concerns with the receptionist during our stay, the response we received was, “The cleaning was done a week ago, and we can clean it tomorrow.” Unfortunately, this wasn’t helpful as we had to check out the next day🤡.