Judith2024年3月

Whilst we had issues with the property and ammenities the Property Manager we dealt with was extremely helpful and went out of her way to rectify the issues we had as much as she could. The mould on the walls and bathroom is a health and safety issue and people with respiratory issues should never stay there. I would never take children to this place. The property also doesn’t have a lock box and the Manager of the Real Estate threatened to use our credit card for a new set of keys and locksmith if we failed to return the keys. It was a genuine oversight and remiss of me to forget to take back the keys at 9am but we had family staying nearby and popped into see them first. I completely forgot about returning the keys until around 11 am. My phone was left in the car so didn’t see the missed call until we were leaving. The Office Manager was obviously angry and very abrupt. It was a genuine mistake. I apologised. I can’t believe they didn’t have another set of keys. We won’t book again