自我介绍

Ciao, I'm Valentina - you can name me Vale if you like it - i'll be your host in Lucca where i live with my husband Gianluca and family and where i run my Estate Agency named SUITECASE which's focused on the tourist rental and which i found some years ago. I love people and traveling so much, i'm a foodie traveller, and i'm a passionate of decor living too. After ten years as a lawyer, i decided to embark on this fantastic experience which connects me with new people and cultures directly. When it's possible for me, i love to welcome our guests personally and try to have a little chat with them if they want, but almost always you'll be welcome by my coworker Fabiana. For the most part of our houses it's also possibile to make the SELF CHECK IN in total security and independence since you'll find the key into our locker and we'll send you specific instructions and private code to get in.PLEASE ASK US IN ADVANCE ABOUT IT to be sure self check in is provided in your house. You'l'l ll also receive directions with pictures and gps positions for car parking and to get out home safety and easily. WhatApp texting will be alway available with me & my staff! Bear in mind that you need to let us know IN ADVANCE the exact time you 're going to arrive in Lucca to allow us to make plans for your welcome and to avoid you waiting for us , as we have many daily arrivals.Thanks :) Our ORDINARY CHECK IN TIME is from 3pm to 7pm. After that for an extra fee of €30 payable upon arrival, we are available UNTIL 10 pm at latest. Remind also to ask us the procedure of check in before booking- if you're arriving after 10 pm- in case it's not possible apply self check in. Please note that WE'RE NOT LEGALLY ALLOWED to furnish any kind of food/drinks to our guests, if you see anything in the pictures is only to photos shooting purposes. All the rest is completely realistic, so consider please, that OUR HOUSES are SELF CATERING so you need to buy all the necessary (food/drinks) . Since i want to satisfy all our guests in the same way and also to avoid misunderstandings in advance, i kindly ask you to respect our house rules which help me and my staff to guarantee and high level of assistance. In this way you 'll find rules regarding: . Check In time / Arrival Time Communication . Check In Late on Request and on Payment. . Check out Time . Trash rules self managing . Baby Crib by rent only on availability by payment of €25 per stay. . Exact Number of Guests ( are not allowed people more than that resulting from the reservation) . We ask you to specify at booking time, how many beds you want. In case of any special linen request only upon arrival or later, you'll be charged the cost of service and linen ) . We dont' offer delivery service of lost things.All your belonging will be hold for 6 months if you're ale to come back. . For monthly rental or more, you'll be required to pay an extra cleaning service of mid stay, to maintain a place cleaner and in better condition. .Wintertime we can accept you to book within only one day in advance but please keep in mind that big houses need one day to get warm at least. PLEASE BE CONSCIENTIOUS AND RESPECTFUL: TURN OFF THE HEATING /AC on departure time and KEEP THE WINDOWS CLOSED IF THEY'RE WORKING. SUITECASE has a special vision: offering and sharing with people, comfy houses which are authentic, well maintained and charming and also, taking care of guests who come to visit us. My staff are friendly, attentive and helpful and always ready to satisfy whatever you needs have.Our motto is "Your holiday is our holiday" . Please stay in touch with me for your next holiday in Tuscany...you are now one of our Special Guest! IMPORTANT NOTE: .ALL OUR HOMES ARE PROFESSIONALLY CLEANED . ANTI COVID-19 PROTOCOL IS RESPECTED ANYTIME. Feel free to inform me regarding to any request, doubt or any kind of need you have before or during your stay with me. With Love Vale