Leanora2023年12月

Unfortunately at the time of booking the images that were originally posted for this villa was not what I saw when I reached. After contacting the Host and forwarding him images and comparing to what was originally posted he confirmed it was a mix up between another listing. I was not happy with the place because it was not what I originally thought I booked for. Airbnb support told me they needed to contact the Host before I can check out and they would contact me back. Nonetheless they never got back to me until after 11am at which point the Host did try and charge me a late check out. Which I thought was unreasonable since I was waiting for Airbnb and since the issue came about the Host stoped communication with me. After checking the listing again the Host did publish the correct photos of the home. The community is very nice I always stay in Richmond Estate and I would definitely recommend the Estate but just not this villa.

Barbara2023年12月

The place was comfortable, was very friendly and cooperative, supportive