Anne2021年12月

I rented this home for my mom, mother-in-law, son and daughter-in-law for the Christmas holiday. While the home is very cute and nicely appointed (including a beautiful Christmas tree to enjoy), I unfortunately cannot give a glowing review, as I have for all my other rental stays over the years. Upon arrival, I noticed the refrigerator had quite a bit of food (including perishables), the crisper bin was full of beverages and the freezer was almost completely full (more beverages and 2 very large freezer packs). When I texted Marla, she said she’d stop by and pick up the food, if it was a problem. I truly didn’t want to be difficult, so I simply pushed the perishables to one side as best I could and removed all the beverages and freezer packs to make room for our food. I have stayed at homes where the owner lives there when not rented, but have NEVER had items other than condiments in the frig… just didn’t seem appropriate to have so much owner food taking the refrigerator space for guest who were arriving for a 5 day stay over the holidays. As I prepared to store my non-refrigerated items, the cabinet space was the same…no shelves cleared to accommodate our food…so, I had to consolidate her food to make room for ours. Now that I’d gotten the groceries all situated, I went to start baking, to get it out of the way before my family arrived. I realized ALL of the kitchen surfaces (including the interior of the sink) had crumbs and food all over. The dishwasher had dirty dishes in it (and the bottom drain area of it is black/brown with I don’t know what), there was dried on batter on one of the spatulas in the Utensils canister on the counter, etc. I texted Marla to ask if the house had been cleaned, and she assured me it had been. I sent only a few photos (I took 21) so she could see what I was cleaning up, and asked her to call me…she was not able to get away from work to do so. I spent the next HOUR, thoroughly cleaning the kitchen! While I was very disappointed and frustrated, by that point, I’d already gotten the kitchen clean, so I simply requested that minimally, the cleaning fee to be refunded. Marla agreed, but after a couple of follow up requests, after check out, the only response I received was, “submitted it …not sure why it hasn’t arrived.” Further follow ups resulted in no response. When I originally arrived I went through the house, but at this point, decided to take another pass with the lights on in each room, to make sure there were no other issues… I got to the master bath and once again, the cleaning began. Another ½ hour of cleaning…another 14 photos of yuck! At this point, I just wanted to get the house clean before the rest of my family arrived. In our earlier text exchange I requested Marla to call so we could discuss, but she indicated she was trying to get away to talk, but she never called…via the AirBnB texting she later offered to come by while we were not there and clean any areas which needed it. This was way past the arrival of my family, and my mission was to get it cleaned before they arrived, so they didn’t see its original state. Fortunately, I was able to get the home CLEAN and situated so my family could enjoy their time there without feeling uncomfortable…(however, they, as well, were puzzled by the owner food in the frig). In closing, I REALLY feel badly about needing to post such a negative review, but I would feel remiss to not apprise potential renters. I HOPE this was an anomaly, but doesn’t make me feel any better that I had to clean a home for over 1 ½ hours. My family left it in better condition than what it was upon check-in, and I have not yet received the agreed upon cleaning fee refund nor any follow up?!

Chloe2021年9月

Recommended!

Daniel2021年8月

Nice cozy home! Quiet neighborhood close to lots of amenities! Definitely recommend if you’re in the area!

Jackie2021年5月

Marla’s place is very nice and in a cute neighborhood. You can tell she lives there or is there often because there are a lot of personal items. However we enjoyed our stay and the town. Thank you for letting us stay at your home and hope to visit again.

Tim2021年2月

Was a perfect spot to stop on our way south. Nice backyard and very comfy beds!