Hisham2019年6月

Room was clean and the location was great, but had a few issues with my experience that led to an early check-out, principally a non-functioning toilet (due to issues that impacted the entire building) and no hot water for the shower. The toilet suffered from a broken flush lever and a cistern that wouldn't fill up due to building water issues. While the latter was not the fault of the host, the former still took two days to fix. The hot water for the shower took a day to fix but promptly broke again. I paid for a private attached bathroom but when I was having issues, they told me to just use the common bathroom. The host was responsive via AirBnB/whatsapp but was slow to act - they only offered me alternative listings once AirBnB was involved. They were also kind enough to offer me a gift bag upon check out as an apology. Other issues with the listing that will hopefully be remedied for the next tenant: - Check-in process was not as advertised - no late check-in possible and the key pickup was far from the actual apartment. Check-out also took a long time as they appeared to have trouble finding my records - Apartment was supposed to be equipped for long stay ("just bring your suitcase"), but no towels, toilet paper, or bathroom floor mat was provided - Comforter smelled musty