伟楠2023年7月

房子环境卫生的确没得说，当时订房的时候只看到了可以带宠物，没有看到价格。房东回复入住信息的时候也没有给提示🔔结果我们到了以后就因为宠物问题没有解决，服务人员态度不好，即使我说宠物不进去这个房源她也不给我们开门入住，一直打电话浪费我们一个小时。而且一个最小型的狗收费两万简直可以说是天价。非常不合理。其他体验还都不错。

Wan2022年1月

有个加湿器就好了

Justin2023年3月

Alex & Meg were responsive with the checkin/check out instructions. Pre-arrival, they advised us on how to get our ski gear there, where to rent our car and ensured that everything necessary for our toddler was setup at the chalet upon our arrival (baby-cot, baby utensils, baby chair) They were also very helpful with local food & drink recommendations and provided their insights of Hakuba. Whether we had questions relating to the ski slopes for toddlers or the closest supermarket or hardware store, they were always quick to reply and gave us sound advice/recommendations. When there was an issue with the hot water system, they responded promptly and did their best to rectify the issue. When the issue was not solved, they arranged for us to be moved to another chalet down the road which was larger and more comfortable. All in all, it was a pleasant experience, we will definitely book with Hakuba White Fox again and perhaps stay at the same chalet.

Simone2023年3月

This home felt like pure luxury! Large bedrooms, big open living room and kitchen for family gatherings of an evening after a day on the snow. Warm floor heating and lovely decor. Lots of places to eat, and easy to get shuttles to the mountains. Meg went above and beyond by picking us up from the train station and stopping by the supermarket as it’s too far to walk. Loved our stay!

Damon2023年1月

Meg was a great concierge who was very helpful and provided us with extra local knowledge outside of the scope of the stay. The house was gorgeous! The facilities for a ski holiday are ideal. I. look forward to staying again for a longer time!