Eric2022年4月

The Trocadero apartment is well located on a fairly quiet street. The building is also very nice and many shops/cafes are all walking distance. The apartment itself is as described. Not big, not small simply very functional. The bed is comfortable, the pillows are a little flat. The shower rain head is a little outdated but everything else is pretty much in great condition. Super nice place for a longer stay. The guys are very good with communications and super responsive.

Victoria2021年12月

The apartment was dirty. We cleaned it ourselves. The skirting board and the wardrobe on top of the bedroom were in terrible condition. I put things there, then I had to wash them. The faucet in the bathroom sink did not work for two weeks, a thin jet splashed, which splashed in all directions. Two weeks later, the nozzle, which was clogged with lime, was removed. There is also mold in the bathroom. The chairs are absolutely all broken in poor condition, the master could not repair them. One even cracked in half, he was asked to be removed so that he would not spoil the appearance. The sofa is very worn out, stained and smells of dirt. We lived with a broken sink in the kitchen for two weeks. The dishes are all broken, too. You can't cook in such dishes. Very uncomfortable pillows, one pillow is crumpled. There is no second set of linen. If you need to wash bed linen, you will have to wait for it to wash and dry to change it later. There are also things with towels, only three large towels and one small one for two. And when they are erased, you are left without towels accordingly on this day. The kettle is very old, the plastic is all yellow. We bought ourselves pots, kettles, and knives, because it is impossible to use the appliances that are in this apartment. They promised to clean once a week, but never cleaned up. We were informed that we allegedly asked not to clean up. I reminded me that I told the girl that we needed cleaning after 12 p.m. To which instead of an apology, I was told that I did not know the name of this girl who settled us. As a result, we agreed that we would just add towels and another set of bed linen. As a result, we never waited for it. The photos of the apartment are beautiful. But in reality, everything doesn't look like that. After check-in, we saw all these shortcomings and asked to eliminate them. In response, we were told that you can move out of the apartment if you don't like it, and we will get a refund. At the same time, we were offered to change the booking dates ourselves. But this is impossible to do, as the minimum rental is 30 days. To which they replied that they would figure it out. And since we planned our trip in advance, a month before we arrived here, we could not find an apartment near the hospital in one day. Six hours after this conversation, after consulting, we decided to stay in this apartment, as we were not sure that the money would be returned and we did not have time, because we had a doctor's visit planned. As a result, they suffered for two weeks while waiting for a plumber to come to us and eliminate leakage in the kitchen, and repair the faucet in the bathroom. The bathroom area is very small. After a shower, it is unrealistic to wipe with a towel in this room. In order not to touch walls, sink or toilet with a towel. The bathroom mirror is very far from you. And it's inconvenient if you need to shave or look at something on your face. Well, it's stressful that the owner can come to you with another person to show him the apartments in which you live. Exactly at 7 a.m., garbage collection equipment begins to clean loudly. The rumble stands all over the house. Everything is sad with the Internet. It is stated that this is high-speed Internet, but in fact for loading 0.2 MB/s. They offered the owner to pay extra at his own expense so that he would change the tariff to high-speed. He said it wasn't possible. Of the pros, I can note. Good geographical location. Dishwasher, stove, refrigerator, washing machine, capsule coffee machine, balcony and clean entrance with elevator. Student neighbors make noise only on weekends on Friday and Saturday until 3-5 in the morning. The rest of the days are relatively quiet. Old but relatively good Sony Smart TV. High ceilings. The owner also allowed the departure a few hours later. Epilogue. If you want to spend €5,000, choose another apartment. This housing is not worth such money. The maximum cost of such an apartment is not more than 3000€. Also another tip, correspond only on the Airbnb website. Otherwise, then it will be impossible to prove that you are not satisfied with something or the owner has not eliminated the problem.