Dave2022年1月

Stay away. Staying at this Blueground unit was a frustrating headache. First and foremost, they simply lie regarding parking. On the listing, they list the amenity "paid parking available onsite" and the listing said the cost was $300 per month. This is just untrue. As far as I could tell, they don't control any parking, on or off site. All they did was provide my email to another company, spothero.com, who emailed me to use their site to book parking. The closest parking to me was $425 / month and 3 blocks away. Second, location. I had my car broken into parked at the closest possible street parking spot to the front entrance - literally 50 paces away, direct line of sight. I was only picking up some things from the apartment; the car was on the street for 15 minutes max. So, okay, everyone knows street parking is dangerous in San Francisco - that's why I booked an airbnb that supposedly offers parking! The unit itself is just okay. The kitchen was minimally stocked for a long stay - not enough pots and pans to really do much cooking. The bed lacked fitted sheets, so I had to sleep on a top sheet which came untucked every single night so I always ended up sleeping right on the mattress. The place is very noisy with street traffic, but that's not unexpected for the location. The package delivery service run by luxer is really bad. I had medicine for my dog delivered by Chewy and I never received an email with the passcode that you need to get into the locker room. I called Blueground for help and was on the phone with an agent for around 45 minutes (most of it on hold). At the end he said he would email me instructions on how to get my package because he didn't want to leave me on hold any longer. He never emailed me. The apartment also lacks adequate heat. There is one electric heater built into the outer wall in the bedroom. Left on at max 24/7 was not enough to heat the bedroom past 60 degrees once December got cold. The TV room was frigid, basically the same temperature as outside. To watch TV I would stay bundled up in pants and hoody and still needed a blanket on top of that. Other than that, the furniture was comfortable and pleasant enough. The apartment was clean when I arrived. But for everything I described, I would not stay here again at any price. If the parking and heating issues were resolved, it would still be overpriced at the rate I paid.

Li2020年6月

very clean, convenient. amenities are good and easy to cook. TV is nice. Location is close to the sea. I can see a swimming pool from the window.