Mahmoud2024年4月

My experience was humiliating, i booked with my newly wed wife a small mini-moon, when we got the first place, it was stunning. but the water had issues where it was boiling to the point where you can not make it colder so we couldn’t even shower nor wash our faces. I asked for a refund but they couldn’t do it so they accommodated us with another place which was fine. The other place was nice but the description said it had 24/7 electricity. at around 2 am, electricity went off as i had people over, and there was no way to communicated with the concierge, and i could not locate the electricity box downstairs. I had to wait 2 hours for electricity to come back on. i tried to communicate with the host at 2am which is late, understandable but, instructions on electricity should be concise. They’re helpful, but my experience was bad. some things can be made better. the people are nice tho. but maybe next time when such things happen, offer a full refund or deliver up to expectations