Celine2024年1月

The listed place was under maintenance. Host did not inform ahead of time & I only found out upon 6 pm arrival when noticing an entirely different layout + no washing machine. TV did not work & toilet paper had a brown stain. I messaged host & he mentioned having given me a bigger room instead + offered laundry/cleaning services. They offered laundry pick up next day & return @ 4pm. No gym nor resort/lake facilities as noted in listing. Host admitted error. Next day, I gave clothes to cleaner @ 9:30am & returned @ 7:30pm. As TV still did not work, they showed me a smaller room but larger TV. I thanked but declined. I noticed no laundry & they said it would be back next morning as they cleaned 2nd room instead. I insisted & staff returned laundry @ 10 pm. Stained toilet paper was replaced 1.5 days after mention. Apartment & location are beautiful. No bugs. Staff are responsive but lacked communication. Nice water dispenser. New place. A lot of potential but needs practice.

Winnie2023年12月

check-in was easy & flexible, host was responsive, and beautiful place. thank you!