Hunter2023年9月

We had an unpleasant experience at Rigo's place. At its core, it is exactly as the photos describe. Very cool cabin with a pool. Very private location (you are among a handful of other cabins on the property but the entire complex is very secluded, more on that later) Rigo is responsive and kind. But our experience was far from what was promised. The cabin and kitchen had not been cleaned and had visible evidence of mice (I saw a few in the kitchen). The pool was only half full and had an unpleasant scum on the surface (unusable). Bugs in the beds and no running water for 3-5 hours upon arrival. It is also not in Valladolid. It is 35mins down the highway in Chemax plus a drive down a 2km dirt road guided by Roger (Rigo's on-site Mexican property manager) on his motorcycle. I believe that Rigo and his property have the facilities to create a wonderful stay for future guests but he has plenty to figure out with the property's amenities and management before he should be hosting guest